Welcome to the Employee Benefit Systems Union College Benefit Program (hereinafter referred to as "EBS") website. We are committed to protecting your privacy and ensuring the security of your personal information. Please carefully read the following Privacy Policy before using this website. By accessing or submitting personal information through the EBS website, you expressly consent to the processing and use of your personal information according to this Privacy Policy.

Personal Information Defined

For the purposes of this Privacy Policy, "Personal Information" refers to

  • First name and last name
  • Email address
  • Phone number
  • Zip code
  • Program of interest
  • Level of education Attained
  • Whether or not you’ve taken an admissions exam
  • Years of work experience
  • Gender
  • Picture
  • Education history
  • Areas of interest which you have explicitly declared, as well as what we can infer from your engagement with our products and services
  • Your marketing and newsletter preference
  • Any data recoverable from social networking sites, where permission from you has been obtained; such as your name, picture, email address, gender, zip code and birthday, and whether you are a student, parent, or educator and
  • any other information that you submit to us


What the Information is Used For

The information we gather from you may be utilized in the following ways:


To provide to our Higher Education Clients to fulfill your information request to be matched to a college or university.

To engage in correspondence with you and manage transactions as per your requests, including the utilization of Personal Information to organize your order according to your specifications.

To personalize your experience (your data aids us in tailoring responses to your specific requirements).

To comprehend the usage of our Site and enhance its functionality (we continuously strive to refine our Site offerings based on the insights and input we receive from you).

To enhance customer support (your details enable us to respond more effectively to your requests for assistance and support).

To transmit marketing communications and conduct market analysis, if you choose to receive further communications from us.

To inform you about any alterations to our Site that may impact you.

To enforce the terms of use for our Site or any other agreements you may have with us.

For historical, statistical, or business planning purposes.

To prevent fraud and probe potential misconduct.

To offer educational opportunities and training certification.

To adhere to legal obligations and legal proceedings.

We may employ Personal Information and other data to generate statistics that are non-specific to you and do not identify you, as well as to produce other aggregated and anonymous information. Such aggregated information may be used and disclosed to maintain and enhance our Site, or for any other purposes we deem appropriate.

Browsing the Website

When you browse our website without providing personal information, EBS automatically collects and stores certain non-identifiable information about your visit. This information includes your IP address, domain name, browser type, operating system, date and time of access, pages visited, and referring website addresses. We use this information to diagnose server problems and administer the website.



EBS may utilize cookies to enhance your browsing experience and improve our services. Cookies are small pieces of data stored on your computer's hard drive that help us recognize you if you revisit our website. We use cookies to record session information, track user-specific activities, and customize website content. You can adjust your browser settings to reject cookies, but please note that certain website features may not function properly as a result.


Personal Information Collected

EBS collects personal information that you voluntarily submit through our online forms or surveys. This information may include your name, physical address, email address, telephone number, business or personal interests, and other relevant details. We collect this information to provide you with our services, respond to inquiries, improve our website, and communicate with you effectively.



The Children's Online Privacy Protection Act (COPPA) is a United States federal law enacted in 1998. Its primary purpose is to protect the online privacy of children under the age of 13. COPPA imposes certain requirements on operators of websites and online services that collect personal information from children under 13 years old. EBS Services are not targeted at children, and we do not knowingly collect personally identifiable information from children younger than 16 years of age. If we become aware that personally identifiable information from a child younger than 16 years of age has been collected without the consent of such child’s parent or guardian, we will delete such information from our database without requesting permission to do so.


Use of Personal Information

We use the personal information we collect to provide you with our services, respond to your inquiries, tailor website content, and improve our offerings. Additionally, we may use your information for marketing and promotional purposes, such as sending newsletters or special offers.


Disclosure of Personal Information

Except as otherwise stated in this Privacy Policy, EBS does not disclose, sell, or share your personal information with third parties without your consent. However, we may disclose your information in compliance with legal obligations or during business transitions such as mergers or acquisitions.


Security Measures

EBS has implemented appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.


Changes to Privacy Statement

EBS reserves the right to update or modify this Privacy Policy as needed. Any changes will be posted on our website, and you are encouraged to review this Privacy Policy periodically for updates.


Contact Us

If you have any questions or concerns about this Privacy Policy or our website practices, please contact us at unioncollege@ebsworksite.com


Under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA), California consumers are entitled to disclosures regarding the collection and use of their Personal Information. This section describes your CCPA rights and how to exercise those rights.

Collection and Disclosure of Personal Information

In the past 12 months, we have collected, and may have disclosed or sold to third parties for our business purposes, the following categories of Personal Information relating to California residents:

  • First Name and Last Name
  • Email Address
  • Phone Number
  • Location
  • Education History
  • Gender
  • Picture
  • Information from social media and other sites
  • Usage Data
  • Preferences

Other Personal Information described in the section above titled “Collection of Information” may have been collected.

Our website does not target consumers under 16 years of age. EBS has no actual knowledge of its selling, sharing, or collection of any personal information from any consumer under 16 years of age.

The categories of sources from whom we collected this Personal Information

Categories of sources from whom we collect Personal Information are described above under the section titled “Collection of Information.”

Purposes of collecting Personal Information

We collect the Personal Information described above to provide the EBS Services to all of our users, to improve our services, and for our business purposes. We limit the collection of information to only that which is absolutely necessary to carry out our legal or business obligations, and for the purposes described under the section titled “Use and Disclosure.”

Rights of California Consumers under the CCPA

If you are a California resident, you have a right to request that we provide you with the following information from 12 months prior to your request:

  • The categories of personal information that we have collected about you.
  • The categories of sources from which the personal information was collected.
  • The business or commercial purpose for collecting personal information about you.
  • The categories of third parties to whom we disclosed your personal information.
  • The specific pieces of personal information we have collected about you and may have shared or sold.
  • The categories of information that we sell or disclose to third parties.

You have the right to request that we delete or correct any Personal Information we may have collected about you, unless the CCPA recognizes an exception. You also have the right to request to access the information we have about you. If you would like to exercise your right to request to delete or correct your information or know about your information under the CCPA you may do so by reaching out to unioncollege@ebsworksite.com.

The CCPA prohibits discrimination against any consumer for exercising any of the rights described above. You have the right for us to process your request free of charge within 45 days of us receiving a verifiable consumer request to know what information we have collected about you, to correct inaccurate personal information, or delete your personal information.

Sale of Personal Information

Under the CCPA a consumer shall have the right, at any time, to direct a business that sells personal information about the consumer to third parties not to sell the consumer’s Personal Information. You have a right for us to process your request within 15 days of receiving it.

You may also submit a written request to this address: 10000 Memorial Drive, Suite 800, Houston, TX 77024. Please provide your full name, contact information, and a detailed description of your request.

The CCPA defines the sale of information broadly. The sharing of your information with universities or service providers may be considered a “sale” of your information under the CCPA. We do not sell or share your information for financial gain.

Authorized Agent

A California resident may use an authorized agent to submit requests to opt-out of the sale of their Personal Information, delete their Personal Information, correct inaccurate personal information, and know about their Personal Information that has been collected. To use an authorized agent, the California resident must provide the agent with written authorization and the California resident may be required to verify their identity with EBS. We may reject the request of an authorized agent that does not provide proof of authorization. Please submit a detailed request and proof of authorization to unioncollege@ebsworksite.com.

Thank you for choosing the Employee Benefit Systems Union College Benefit Program. Your privacy and security are important to us.